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Textbook Reservations
Textbook Reservations are textbook orders placed on-line by clicking on Textbooks.  The College Store is pleased to offer students this opportunity to pre-order and reserve their textbooks.  All Textbook Reservations must be pre-paid.  This is an excellent way to reserve desired textbooks and avoid waiting in line at the registers.

1. When Textbook Reservations for Fall 2013 are accepted 8/01/13 - 8/16/13.
Textbook Reservations must be submitted before midnight(ET) on 8/16/13.

2. How

* Textbook Reservations can be made by clicking on Textbooks.
* You must Register/Login in order to complete an order.
   Click on "Login" beneath the search button to the left.

* Make textbook selections and add to shopping cart.
* Follow "Check out" procedures, providing all contact and payment information.
* Choose "Pick up at Store" for shipping method.  We do NOT ship textbooks.
* Include shipping address even though you will pick your order up at the store.
* Use either home or school address for shipping address.

* We can not guarantee that 100% of order will be filled.
* Prices on website are subject to change without notice.
* Your shopping cart total will reflect NEW book pricing for ALL books selected, whether or not you have indicated a preference for used books.  We fill all orders as placed providing we have the New/Used book you ordered.  You will be charged appropriately for your New/Used books at the time we fill your order.
* Textbook Rentals require a College Store Student Charge Account to be established.

For example:
Ordered       Shopping Cart Price      Order Filled       Customer Charged
New Book           New Price                New Book             New Price
Used Book          New Price                Used Book            Used Price

* Include any relevant messages in the notes field at checkout.
     i.e.  Do not substitute new for used if used are unavailable.
     i.e.  Use Gift Certificate before charging Visa/MC/Student Charge.
           Include Gift Certificate number and dollar amount to be used.

 
3.Pickup Dates & Times


Textbook Reservations can be picked up at the Lower Level of The College Store:

Pick-up located in Sherrill 001(use rear entrance to Sherrill Hall)
Mon      
     8/26     9am-5:30pm
Tue            8/27     9am-5:30pm
Wed          8/28     9am-5:30pm          
Thu           8/29     9am-4:30pm

 
4.Pickup Information

*
Textbook Reservations are not charged shipping and handling fees.
   Please choose "Pick up at Store" as your shipping preference when
   placing an order.
* You must present HWS Student ID or Photo ID when picking up
   Textbook Reservations.

* Textbooks not picked up by 4:30pm, Thursday, 8/29/13, will be
   returned to the shelves.
         Your account will be credited for the books purchased.
         The non-refundable fee will be charged to your account.

 
5. Fees


Restocking Fee
$10.00 Non-refundable restocking fee for each CANCELED Textbook
Reservation or each Textbook Reservation NOT PICKED UP.

6. Payment              

We accept Visa, MasterCard, and Student College Store Charge Account for payment or a pre-approved Business Office Charge (SFA, HEOP, etc.)

Credit card or Student College Store Charge Account will be charged between 8/17/13 and 8/20/13.

 
7.
Returns

*
Textbooks no longer needed or wanted can be returned during regular
   Textbook Return hours.
* Click on Policies for more information.
* Textbooks purchased from The College Store for Fall 2012 can be
   returned at the dates and times below.

   Wed, 8/28 - Fri, 8/30, Mon 9/2 - Fri 9/6  10am-4pm 
   Textbook and Receipt REQUIRED
    
   
  Return Policy

1. Original Sales Receipt MUST accompany all refunds and returns.

2. Textbooks are accepted for refunds during the first full week of the semester
     for which they were purchased.

    Quick Reference
    1st full week of semester: Textbook and original sales receipt required.

3.
ALL books purchased new must be returned in new, salable condition.  That
     is, free of marks and/or
highlighting, scratched covers, and torn pages. 
     Textbooks sold in shrink wrap MUST be returned with
shrink wrap intact.

4.
Lab Manuals, Reprints, Coursepacks, and Custom published books are
     non-returnable.


5. The College Store reserves the right to refuse a refund or exchange based on
     non-compliance with this policy,
condition of merchandise and/or unreasonable
     lapse of time.

Textbooks are accepted for refunds during the first two weeks of the semester for which they were purchased.  Books purchased must be returned in new, salable condition.  That is, free of marks and/or highlighting, scratched covers, and torn pages.  Textbooks sold in shrink wrap MUST be returned with shrink wrap intact. Lab Manuals, Reprints, Coursepacks, and Custom published books are non-returnable.

Textbook Availability

1.
Available for Sale in The College Store
Textbooks are available for sale in The College Store the Monday prior to the first day of class.  Textbooks remain available for sale for 10-12 weeks from the first day of class, at which time unsold textbooks are returned to wholesalers(used books) and publishers(new books).  Students and Faculty are notified by email of the date that unsold textbooks will be returned to wholesalers and publishers.  The College Store will be glad to place a special order for any textbook needed after returns to publishers/wholesalers are completed.  Special orders after returns are made to publishers/wholesalers and not returnable and require pre-payment.

2. Availability of specific textbook title
The College Store makes every effort to have 100% of required and recommended textbooks on the shelf and available for sale.  Our ability to do that is impacted by domestic vs international sources, publisher stock, current vs old editions, faculty adoption timelines, and wholesalers/publishers return policies.  If you do not see the textbook you need please see Textbook Department personnel. 

Textbook Buyback Dates
- September 11-12                    9-5     Lower Floor

                                                December 7-14                        9-5     Lower Level

                                                February 5-6                            9-5     Lower Floor
                                                
                                                May 7-10 & 13-14                   9-5     Lower Floor


                                               

 

 51 St. Clair Street, Geneva, NY 14456          315-781-3449(p)     315-781-3450(f)

http://collegestore.hws.edu

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