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Textbook Reservations

Textbook Reservations are textbook orders placed on-line by clicking on Textbooks.  The College Store is pleased to offer students this opportunity to pre-order and reserve their textbooks.  All Textbook Reservations must be pre-paid.  This is an excellent way to reserve desired textbooks and avoid waiting in line at the registers.

1. When

 

Textbook Reservations for Spring 2017 are accepted 12/19/16 - 1/12/17.

Textbook Reservations must be submitted before midnight(ET) on 1/12/17.



2. How

 

* Textbook Reservations can be made by clicking on Textbooks.

* You must Register/Login in order to complete an order.  Click on "Login" beneath the search button to the left.


* Make textbook selections and add to shopping cart.

* Follow "Check out" procedures, providing all contact and payment information.

* Choose "Pick up at Store" for shipping method.  We do NOT ship textbooks.

* Include shipping address even though you will pick your order up at the store.

* Use either home or school address for shipping address.


* We can not guarantee that 100% of order will be filled.

* Prices on website are subject to change without notice.

* Your shopping cart total will reflect NEW book pricing for ALL books selected, whether or not you have indicated a preference for used books.  We fill all orders as placed providing we have the New/Used book you ordered.  You will be charged appropriately for your New/Used books at the time we fill your order.

* Textbook Rentals require a College Store Student Charge Account to be established.



For example:

Ordered       Shopping Cart Price      Order Filled       Customer Charged

New Book           New Price                New Book             New Price

Used Book          New Price                Used Book            Used Price



* Include any relevant messages in the notes field at checkout.

     i.e.  Do not substitute new for used if used are unavailable.

     i.e.  Use Gift Certificate before charging Visa/MC/Student Charge. Include Gift Certificate number and dollar amount to be used.

 

3.Pickup Dates & Times



 

Textbook Reservations can be picked up in the basement of Sherrill Hall:

Pick-up located in Sherrill 001(use rear entrance to Sherrill Hall)

Monday         1/16     9am-5:00pm

Tuesday        1/17     9am-5:00pm

Wednesday  1/18     9am-5:00pm

Thursday       1/19     9am-5:00pm







              

 

4.Pickup Information



 

* Textbook Reservations are not charged shipping and handling fees.

   Please choose "Pick up at Store" as your shipping preference when    placing an order.

* You must present HWS Student ID or Photo ID when picking up Textbook Reservations.

* Textbooks not picked up by 5:00pm, Thursday, 1/19/17, will be  returned to the shelves.

         Your account will be credited for the books purchased.

         The non-refundable fee will be charged to your account.

 

5. Fees



 

Restocking Fee

$10.00 Non-refundable restocking fee for each CANCELED Textbook Reservation or each Textbook Reservation NOT PICKED UP.



6. Payment              

 

We accept Visa, MasterCard, and Student College Store Charge Account for payment or a pre-approved Business Office Charge (SFA, HEOP, etc.)



Credit card or Student College Store Charge Account will be charged between 1/10/17 and 1/14/17.

 

7.
Returns



 

* Textbooks no longer needed or wanted can be returned during regular  Textbook Return hours.

* Click on Policies for more information.

* Textbooks purchased from The College Store for Fall 2016 can be    returned at the dates and times below.

        January 23rd - January 27th

               Textbook and Receipt REQUIRED

 

         

                           
 

          

                 

   

   

  Return Policy



1. Original Sales Receipt MUST accompany all refunds and returns.



2. Textbooks are accepted for refunds during the first full week of the semester for which they were purchased.


    Quick Reference

   
    2nd Week1/23/17 - 1/27/17  Textbook and Original Sales Receipt and Proof of dropping course.
   

3. ALL books purchased new must be returned in new, salable condition.  That is, free of marks and/or highlighting, scratched covers, and torn pages.  Textbooks sold in shrink wrap MUST be returned with shrink wrap intact.



4.
Lab Manuals, Reprints, Coursepacks, and Custom published books are non-returnable.




5. The College Store reserves the right to refuse a refund or exchange based on non-compliance with this policy,
condition of merchandise and/or unreasonable lapse of time.

Textbooks are accepted for refunds during the first two weeks of the semester for which they were purchased.  Books purchased must be returned in new, salable condition.  That is, free of marks and/or highlighting, scratched covers, and torn pages.  Textbooks sold in shrink wrap MUST be returned with shrink wrap intact. Lab Manuals, Reprints, Coursepacks, and Custom published books are non-returnable.

 

Textbook Availability

1.
Available for Sale in The College Store

Textbooks are available for sale in The College Store the Monday prior to the first day of class.  Textbooks remain available for sale for 10-12 weeks from the first day of class, at which time unsold textbooks are returned to wholesalers(used books) and publishers(new books).  Students and Faculty are notified by email of the date that unsold textbooks will be returned to wholesalers and publishers.  The College Store will be glad to place a special order for any textbook needed after returns to publishers/wholesalers are completed.  Special orders after returns are made to publishers/wholesalers and not returnable and require pre-payment.



2. Availability of specific textbook title

The College Store makes every effort to have 100% of required and recommended textbooks on the shelf and available for sale.  Our ability to do that is impacted by domestic vs international sources, publisher stock, current vs old editions, faculty adoption timelines, and wholesalers/publishers return policies.  If you do not see the textbook you need please see Textbook Department personnel. 



Textbook Buyback Dates (SELL YOUR BOOKS)
-

                                                                                    

                                                December 9-10, 12-16       9-5     Lower Level

                                                May 2-6, 8-9                         9-5     Lower level
                                               

                                               



                                               

 

 51 St. Clair Street, Geneva, NY 14456          315-781-3449(p)     315-781-3450(f)

http://collegestore.hws.edu

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