TEXTBOOK INFORMATION
TEXTBOOK RESERVATIONS
Textbook Reservations are textbook orders placed on-line by clicking on Textbooks. The College Store is pleased to offer students this opportunity to pre-order and reserve their textbooks. All Textbook Reservations must be pre-paid. This is an excellent way to reserve desired textbooks and avoid waiting in line at the registers.
1. WHEN
Textbook Reservations for Spring 2018 are accepted 12/18/17 - 1/11/18. Textbook Reservations must be submitted before midnight (ET) on 1/11/18
2. How
Textbook Reservations can be made by clicking on Textbooks.
You must Register/Login in order to complete an order. Click on "Login/Register" located in the drop down menu under Home.
Make Textbook selections and add to shopping cart.
Follow the "Check Out" procedure, providing all contact and payment information.
Choose "Pick Up at Store" for shipping method. We do not ship Textbooks.
Include shipping address even though you will pick your order up at the store.
Use either home or school address for shipping information.
We cannot guarantee that 100% of your order will be filled.
Prices on website are subject to change without notice.*
*Your shopping cart total will reflect NEW book pricing for ALL books selected, whether or not you have indicated a preference for used books. We fill all orders as placed providing we have the New/Used book you ordered. You will be charged appropriately for you New/Used books at the time we fill your order.
Include any relevant messages in the notes filed at checkout.
i.e. Do not substitute new for used if used are unavailable.
i.e. Use Gift Certificate* before charging Visa/MasterCard/Community Cash. *Must include Gift Certificate number and dollar amount to be used.
3. Pickup Dates & Times
Textbook Reservations can be picked up in the basement of Sherrill Hall Room 001 (Use rear entrance to Sherrill Hall located by the basketball courts)
Monday 1/15 9am - 5pm
Tuesday 1/16 9am - 5pm
Wednesday 1/17 9am - 5pm
4. Pickup Information
Textbook Reservations are not charged shipping and handling fees.
You must present HWS Student ID or Photo ID when picking up Textbook Reservations.
Textbooks not picked up by 5:00pm, Wednesday, 1/17/18 will be returned to the shelves and your account will be credited for the books purchased.
5. Fees
A $10.00 non-refundable restocking fee will be charged to your account if books are returned to the shelves due to failure to pick up and for canceled orders.
6. Payment
We accept Visa/MasterCard/Community Cash for payment and pre-approved Business Office Charge (SFA, HEOP, etc).
For Textbook Reservations credit cards will be charged between 1/10/18 and 1/15/18.
TEXTBOOK RETURNS
1. Textbooks are accepted for refunds during the first 5 days of the semester for which they were purchased. Textbook and Original Sales Receipt MUST accompany all returns.
2. Textbooks are accepted for refunds during the first five class days of the semester for which they were purchased.
3. ALL books purchased new must be returned in new, salable condition. That is, free of marks and/or highlighting, scratched covers, and torn pages. Textbooks sold in shrink wrap MUST be returned with shrink wrap intact.
4. Lab Manuals, Reprints, Coursepacks, Custom published books and Special Purchase books are non-returnable.
5. The College Store reserves the right to refuse a refund or exchange based on non-compliance with this policy, condition of merchandise and/or unreasonable lapse of time.
TEXTBOOK AVAILABILITY
Textbooks are
available for sale in The College Store the Monday prior to the first
day of class. Textbooks remain available for sale for 10-12 weeks from
the first day of class, at which time unsold textbooks are returned to
wholesalers(used books) and publishers(new books). Students and Faculty
are notified by email of the date that unsold textbooks will be
returned to wholesalers and publishers. The College Store will be glad
to place a special order for any textbook needed after returns to
publishers/wholesalers are completed. Special orders after returns are
made to publishers/wholesalers and not returnable and
require pre-payment.
The College Store makes every effort to
have 100% of required and recommended textbooks on the shelf and
available for sale. Our ability to do that is impacted by domestic vs
international sources, publisher stock, current vs old editions, faculty
adoption timelines, and wholesalers/publishers return policies. If you
do not see the textbook you need please see Textbook Department
personnel.
TEXTBOOK BUYBACK